{"id":4235,"date":"2025-09-05T13:06:17","date_gmt":"2025-09-05T11:06:17","guid":{"rendered":"https:\/\/www.tresco.eu\/support\/"},"modified":"2026-03-20T10:46:29","modified_gmt":"2026-03-20T09:46:29","slug":"support","status":"publish","type":"page","link":"https:\/\/www.tresco.eu\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column]<div id=\"ultimate-heading-498669f5117a60ff5\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-498669f5117a60ff5 uvc-4354  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-498669f5117a60ff5 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;\">Tresco support team<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-498669f5117a60ff5 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><\/p>\n<p><\/div><\/div>[vc_column_text css=&#8221;&#8221;]For all support regarding Tresco products, our support team is available every <strong>working day between 8.00 and 17.00<\/strong>:<\/p>\n<p>\ud83d\udcde +32 3 231 07 31<br \/>\n\u2709\ufe0f support@tresco.eu<\/p>\n<p>You can also submit any questions to our <strong>chat-assistant<\/strong> (24\/7) via <a href=\"https:\/\/wa.me\/+3232310731\">WhatsApp<\/a> (on the same number).<\/p>\n<p>We&#8217;ll help you as soon as we can.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div id=\"ultimate-heading-587869f5117a61047\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-587869f5117a61047 uvc-5797  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-587869f5117a61047 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;\">Download manuals<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-587869f5117a61047 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><\/p>\n<div id=\"ConnectiveDocSignExtentionInstalled\" data-extension-version=\"1.0.4\"><\/div>\n<p><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<a href=\"https:\/\/www.tresco.eu\/wp-content\/uploads\/2025\/11\/Handleiding-TrackPilot-2025-V8.pdf\">Handleiding Tresco TrackPilot (NL)<\/a><\/p>\n<p><a href=\"https:\/\/www.tresco.eu\/wp-content\/uploads\/2026\/03\/Anleitung-TrackPilot-2025-V8-DE.pdf\">Anleitung Tresco TrackPilot (DE)<\/a><\/p>\n<p><a href=\"https:\/\/www.tresco.eu\/wp-content\/uploads\/2025\/11\/Manuel-TrackPilot-FR-v2025.pdf\">Manuel Tresco TrackPilot (FR)<\/a>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]For all support regarding Tresco products, our support team is available every working day between 8.00 and 17.00: \ud83d\udcde +32 3 231 07 31 \u2709\ufe0f support@tresco.eu You can also submit any questions to our chat-assistant (24\/7) via WhatsApp (on the same number). We&#8217;ll help you as soon as we can.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]Handleiding Tresco TrackPilot (NL)&hellip;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4235","page","type-page","status-publish","hentry","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - Tresco<\/title>\n<meta name=\"description\" content=\"Support for Navigis, TrackPilot, Fleet, ECDIS charts, and our other inland navigation software and solutions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tresco.eu\/en\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - 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