Watch the interview with Gunter De Baerdemaker (Anaco) and captain Robert Scholten (Zambezi). We visited their office and joined them on board to show how Tresco Fleet and Tresco Navigation enhance their day-to-day operations.
Why fleet management needs to be more efficient in inland shipping
Chartering managers work under constant pressure. Every minute counts, and inaccurate or delayed information can lead to misunderstandings, delays, and frustration. In a sector where timing is everything, communication with vessels often remains a bottleneck. If your ship’s location is only known after a phone call, you’re already behind.
Case: Anaco – a family-owned business in need of clarity
Anaco is a chartering office and family-run company that operates around 30 vessels. Communication is one of their trademarks: “Our clients always get someone on the line,” says Gunter De Baerdemaker. But when it came to their fleet, things were less streamlined. Captains sent in manual position updates—often incomplete or late. As a result, planners had to call vessels individually to find out where they were.
The shift to Tresco Fleet
Today, Anaco uses Tresco Fleet to gain a real-time overview of their entire fleet. Every ship, every position, every movement—visible in a single interface. “We use it daily. It supports our operations in both quality and efficiency,” Gunter says.
Planners no longer need to call for updates. They simply log in and instantly see where each vessel is—and when it’s expected to arrive. That insight is also shared with clients, who now know exactly when their cargo will be delivered.
What do the people on board say?
Aboard the Zambezi, captain Robert Scholten relies on Tresco’s navigation software:
“You can trust it. You see quay numbers, vessel speeds, other ships nearby. As long as you follow the right line, you know you’re good.”
And for chartering offices, that means more peace of mind, fewer uncertainties, and greater reliability.
Clients benefit, too
Accurate arrival times aren’t just helpful for planners—they matter to clients as well. With Tresco Fleet, Anaco shares transparent data: “Our clients want to know when their ship departs or arrives. Now we can simply show them,” says Gunter.
Tresco as a partner, not just a provider
What Anaco values most isn’t just the software itself. “When you call Tresco, someone always picks up. Trust and communication are everything,” Gunter emphasises.
That human approach makes a real difference: a technical solution that feels like a partnership.
Less phone calls, more information
Tresco Fleet helped Anaco digitise its fleet management without complexity. Less calling. More knowing.
The benefits at a glance:
- Real-time visibility of the entire fleet
- Less manual communication
- Faster response to clients
- Reliable data for planning
- Human-centred support
Ready to streamline your fleet management?
Contact us to discover how Tresco Fleet can ease your office workload and improve communication with clients.